We wish and trust our team shall make your order experience satisfied, however in case
of inconveniences, we accept the returned product on the below terms:

Non-Fresh Foods / Dry Items


-If the product is unavailable with our merchants
-If the product is damaged
-If the product mismatches the order

Our delivery person would reach at your address within 48 hours to collect and replace
the order.

We do not have a cashback policy, instead, we give you a voucher with additional
allowances which you can use at any of our stores(, Hethey Hotel Bookings & or you can replace the order.

In case if you require a different product for the same price, you can call our customer
service, they would assist you with the process.